Jonathan Park

About

I'm an university operations and insights specialist with over 8 years across AUT and the University of Auckland. I combine a deep understanding of the applicant-to-enrolment journey with a practical approach to service design, systems, and continuous improvement.

From admissions, programme pathways, fees, and enrolment to CRM, reporting, and frontline service delivery, I turn friction into clearer workflows, communication, and data insights. I work closely with faculties, service teams, and system owners to improve applicant experience, pipeline visibility, and conversion outcomes. Scroll through the work below and click any card to preview.